Shipping and returns

Shipping Bare-Root or Potted Roses

Year-Round Availability

We are able to supply our customers with rose plants all year round: from November to mid-March, bare-root roses are sent (except where specified as potted), while from April to October, potted roses are shipped, in full vegetative activity.

Packaging and Preservation

All our packaging is designed to ensure the perfect preservation of the plants. In the autumn-winter period, they can be kept in the bag for at least two weeks. Bare-root plants are protected in plastic bags containing peat to ensure an adequate level of humidity during transport.

Spring-Summer Period Shipments

Shipments of potted roses occur exclusively on the first three days of the week, to prevent the plants from remaining enclosed in packaging over the weekend. Order fulfillment times are at least ten days.

Before being packaged and shipped, all plants are carefully selected, cleaned, and disinfected. Preparation times may vary based on the seasonal period, but we strive to serve our customers as quickly as possible, compatible with the weather conditions of the destination area.

Delivery Times

Order Fulfillment

Order fulfillment times vary depending on the period. You will find all updated information in the order confirmation email.

Delivery by Courier

Deliveries are made by express courier and generally occur within 24-72 hours of dispatch, depending on the destination. You will receive courier details via email or SMS.