
Customer Service
+39 0573 380464

Variable Order Processing Times
To ensure high-quality packaging

Fast Delivery
Express Courier Delivery in 24–72 Hours

Rose Barni Guarantee
Signature Roses Since 1882
Discover Our Products
Featured Products
News
Most Loved
Perfect for Gifting
Care and Treatments
Give a Rose as a Gift
A Rose Plant Is a Gift That Lasts Over Time
DISCOVER OUR
Special Offers
Our clients
Customer Service
What are the shipping times?
Order processing times vary considerably depending on the season, as different types of products require more or less time for logistics. On our website, processing times are published and communicated in a confirmation email once the order has been placed. For specific requirements, you can send an email to info@rosebarni.it.
Can I track my order?
Once the courier has taken charge of the package, tracking details will be sent so that you can follow the delivery and, if necessary, provide specific instructions directly to the courier.
What happens if the courier is delayed in delivering the package? Is there a risk that the plants will be damaged?
Our packaging has been specifically designed to preserve plants inside the box. Bare-root rose bushes can remain in the box for more than two weeks. All other plants supplied in pots are carefully watered, individually bagged, and packed with the utmost care, and can be delivered even after a week. We are available to resolve any problems with the courier, should they arise.
Is it possible to modify or cancel an order?
We are fully available to provide advice and information before placing an order. However, it is possible to cancel or modify an order as long as you have not received the shipping notification email, by calling 0573380464 or sending an email to info@rosebarni.it . Once the package has been shipped, it is no longer possible to make changes, and the package must be accepted upon delivery.
What should I do if I receive a damaged product?
Our packaging is safe for transport because the plants are secured and protected against possible impacts. If the products show any problems when the package is opened, we recommend sending photographs immediately to info@rosebarni.it . Each case will be handled individually, and a solution will be found to ensure customer satisfaction.
Is it possible to return a product?
Pursuant to Article 59 of the Consumer Code, plants fall within the category of goods that are liable to deteriorate or expire rapidly (letter D); therefore, returns are not permitted for these products. It is understood that other items, such as potting soils, fertilizers, products, and accessories, may be returned within 14 days of receipt. Return shipping costs are borne by the customer.





































































